How to manage a cross-functional team

Rotem Gal, Head of SEO at WalkMe, delves into cross-functional team management. While SEO thrives on collaboration, aligning content writers, developers, designers, and other players can be tricky. Achieving a shared understanding of the overarching strategy and how each individual's contribution supports it becomes a challenge when SEO expertise levels vary. Today, Rotem discusses how to manage a cross-functional team.
About the speaker

Rotem Gal

WalkMe

 is a little camera shy

Rotem is Head of SEO at WalkMe

Show Notes

  • 01:45
    Cross functional team management in SEO
    In today's remote work landscape, SEOs collaborate with content writers, designers, and developers worldwide. Establishing an active communication channel, such as WhatsApp, fosters a sense of community, ensuring clarity on roles and contributions to the SEO strategy.
  • 09:14
    Bridging the SEO knowledge gap in cross functional teams
    Its crucial to hire team members who complement each other's skills. To accommodate diverse levels of SEO understanding, start with the final results, then work backward to show how each person contributed to the overall pipeline.
  • 16:20
    Working with freelancers and agencies in SEO
    To foster freelancer loyalty, treat them as long-term team members by providing specific goals, KPIs, support, and guidance for their career development. Boutique agencies tend to have fewer clients and can provide dedicated support and focus vs. larger agencies.
  • 22:43
    Motivating cross functional team members in SEO
    The biggest challenge is inspiring team members across various functions to be passionate about SEO and invest their personal time in deeper learning. While SEO and content work can be exciting when results are good, maintaining motivation when results plateau can be tough.
  • 27:00
    Overcoming negative perceptions of SEO
    Use Search Console data to showcase the limited reach of non-optimized content. The key is to demonstrate the practical advantages of SEO to increase content visibility and explain that search engines have established guidelines, and adhering to them increases discoverability.

Quotes

  • "If youre working with freelance writers, build a long-term plan for them with KPIs, goals, personal development, and any support you can give them. In return, youll find someone loyal to you." - Rotem Gal

  • "I prefer to work with boutique agencies. I wouldn't necessarily go to a 100-person agency that's well known because I know that I wouldn't get the same amount of focus that I want from them." - Rotem Gal

  • "To create a good cross-functional team, first establish some sort of active channel of communication, whether it's Slack, Skype, WhatsApp, to get everyone engaged, in communication, and feeling like a team." - Rotem Gal

About the speaker

Rotem Gal

WalkMe

 is a little camera shy

Rotem is Head of SEO at WalkMe

Up Next: